IT Operations Professional

CREDENTIAL: Certificate

Launch your Information Technology (IT) career with a strong foundation in computer hardware, software, networks, and security.

Tuition: 4549*

Credential: Certificate

Length: 1 3 years

Hours: Part-time

Format: Class-based/Online

Campus: Varies

Start Dates: Sep

What you will learn

Students who complete the IT Operations Professional Certificate will be able to:

Recognize network weakness and advise on IT security concepts
Build and perform basic repairs on computer hardware
Design, build, and implement a server environment within a Local Area Network
Lead, manage, and direct small-to-medium-scale IT projects
Work effectively and professionally both individually and as part of an IT team
Apply troubleshooting techniques to resolve IT related problems/issues
Administer and provide support for multiple operating systems such as Windows, Windows Server, and Linux

Students who complete the IT Operations Professional Short Certificate will be able to:

Recognize network weakness and discuss IT security concepts
Work with a server environment within a Local Area Network
Follow procedures for IT software, hardware, and other equipment
Build, and perform basic repairs on, a personal computer
Apply troubleshooting techniques to resolve IT related problems/issues
Administer and provide support for multiple operating systems, such as Windows, and Windows Server

What to expect

Students will engage with the material in this program through a combination of hands on and scenario-based activities. For example, students will role-play consulting on a required PC build, take apart and then reassemble a computer, build a VPN with a given configuration, install a Windows server, and configure a basic group policy setup within an active directory environment. A strong emphasis will be placed on practicing different troubleshooting strategies in order to resolve realistic IT related problems.

Class-time will utilize active-learning strategies such as problem-based learning, simulations, and case studies. Classes will be delivered in a computer lab. Some classes may be delivered partially or fully online.

Admission requirements

General

This program is available to Canadian citizens and permanent residents. Program options for international students can be found at VCC International.
Applicants must be 16 years of age or older or a graduate of a secondary school. (Some exceptions may apply.)
Applicants must submit official transcripts and educational documents as required by their course or program.

Missing prerequisites? Learn more about VCC's tuition-free in academic upgrading, university transfer or English as a Second Language (ESL) Courses.

Recommended Characteristics

This program is suited for students who wish to further their technical skills and who have an interest in computers and information technology. Students should have an interest in keeping their technical skills up-to-date.

Courses

Course List
Code	Title	Credits
ITOP 1101	A+ Hardware	2.0
ITOP 1102	Networking Fundamentals	2.0
ITOP 1103	Windows Server Fundamentals	2.0
ITOP 1104	Active Directory	2.0
ITOP 1105	Security Fundamentals	2.0
ITOP 1106	Service Manager	2.0
ITOP 1107	Linux Server Fundamentals	2.0
ITOP 1108	Windows Desktop Support	2.0
ITOP 1109	PowerShell	2.0
Total Credits		18

* This information is intended as a guideline only. Program and course details are subject to change with the approval of VCC's Board of Governors.

Fees and other costs

Fee description	Fee Amount	Notes
Application fee	35
Tuition	4549	Tuition Breakdown 0 - 1 0 - 2 0 - 3 0 - 4
Student union	0
College initiative	38
Materials	0	not including textbooks
Campus resource	91
Laundry	0
Tools (deposit)	0
Coverall (deposit)	0
Uniform (deposit)	0
Medical & Dental	0
U-PASS	0
Graduation	0
Program-specific extra fees	0
Total

* Fees are approximate and subject to change with the approval of VCC's Board of Governors. Students are required to pay any applicable fee increases. Application and assessment fees are non-refundable.

Fees listed are for domestic students. For international programs, visit VCC International.

Any refunds are issued according to VCC's refund policy.