Learn about the foundations of Facility Management (FM).
Facility environments have been in existence for thousands of years, and today, facilities are utilized to teach learners, treat patients, provide entertainment and meal experiences, house residences, retail encounters, and much more.
In this course, you will gain an understanding of the career possibilities, networking associations, and professional development opportunities in the field of Facility Management. You will learn about structure of assets management, best value procurement, quality and benchmarking, including service-level agreement (SLA), Plan Do Check Act (PDCA) and Six Sigma methodologies.
The COVID-19 pandemic has accelerated the shift from speed to quality, increasing the key performance indicators (KPIs) related to operational excellence. According to a recent report published by Deloitte on the impact of COVID-19 on facility management, â€œthe role of the facility manager becoming more and more prominent and even shifting from an operational level to a strategic level.â€�
A firm facility management foundation will enable you to understand, implement, monitor, improve, and communicate the FM results to your organization.
This is an instructor-led course and you will learn by interacting with a subject matter expert who is a practicing industry professional.
Course code: REAL 1160
Length: 12.0 hours
* Fees are approximate and subject to change. Students are required to pay any applicable fee increases. Fees listed are for domestic students. For international programs, visit VCC International.
† This information is intended as a guideline only. Program and course details are subject to change with the approval of VCC's Board of Governors.