Service Manager (ITOP 1106)

In this course students will learn about the various aspects of service management such as service quality, service lifecycle, service improvement, and project management. Emergency recovery options and business continuity planning will also be discussed.
Course code: ITOP 1106
Credits: 0.0
Tuition: $0*
Length: 30 hours
Course outline: view https://www.vcc.ca/cfm-files/course-outline.cfm?subject=ITOP&number=1106
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